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Intern - Technical Services

Lusaka, Zambia




Are you passionate about technology and ready to launch your career in ICT?

Skywave Technologies is inviting applications for the Integrate Initiative Internship Program, a hands-on, fully immersive technical internship designed to develop the next generation of ICT professionals.

 

This January 2026 intake is your chance to gain real world experience, mentorship, and industry-recognized certifications all while working with cutting-edge communication technologies.

About the Program

The Integrate Initiative provides a structured 3-month learning experience covering:


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Introduction to Skywave operations
Overview of VoIP technologies: Yeastar, Grand stream, Yealink, Euphoria, Workplace professionalism & program expectations.
1. Orientation & Onboarding.

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VoIP system setup (IP PBX, GSM/SIP gateways)
Router & firewall configuration CRM & helpdesk integrations.
2. Business Communication Systems Training.

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Participate in client site installations
Hands-on troubleshooting & helpdesk support System monitoring & post-deployment service.
3. Real-World Technical Deployment.

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Communication, teamwork, time management, leadership 
Professional engagement during live projects.
4. Soft Skills Development.

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Yeastar, Grand stream, Yealink & Euphoria

Lab practice, mock tests & exam readiness.

5. Certification Preparation.

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Present a deployment or technical project

Receive performance feedback from industry mentors.

6. Final Project.

What You’ll Gain

 




Practical, hands-on experience with real clients.


Professional mentorship from industry experts.


Recognized VoIP and unified communication certifications.


Career readiness for ICT, telecoms, and technical support roles.


A strong foundation for employment or entrepreneurship.

Who Should Apply?

Final-year students or recent graduates in ICT, telecommunications, computer engineering, or related fields.

Young professionals seeking to build technical skills or enter the ICT industry.

Ideal Candidates Are:

Tech-driven and eager to learn

Active problem solvers

Interested in VoIP, networking, systems integration

Motivated by mentorship and growth





Closing date: 31st December 2025.