Privacy Policy
Skywave Technologies Limited ("Skywave," "we," "our," or "us") is committed to protecting the privacy and security of our website visitors, customers, and partners.
This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website(s) (https://skywavetech.co.zm and/or https://skywavetech.cloud) and interact with our services.
Information We Collect
We may collect various types of information to enhance our services, including:
1.1 Personal Information
- Name, email address, phone number, and company name (if applicable).
- Billing and payment details for purchases.
- Any information provided through contact forms or service inquiries.
1.2 Non-Personal Information
- Browser type, operating system, and IP address.
- Website usage data, including pages visited and interaction patterns.
- Cookies and similar tracking technologies intended to enhance user experience.
Cookies
Our website uses cookies to enhance functionality and improve user experience. Cookies help us understand how visitors use our website.
You may disable cookies through your browser settings; however, some features of the website may not function properly.
How We Use Your Information
We use the collected information to:
- Provide and improve our services, products, and customer support.
- Process transactions and respond to inquiries.
- Enhance website functionality and user experience.
- Conduct marketing activities (with your consent).
- Comply with legal and regulatory requirements.
Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. However, we may share your information with:
- Service providers and partners assisting in systems & website operations, payment processing, and analytics.
- Legal authorities when required by law or to protect our rights and interests.
- Third parties in case of business transfers, mergers, or acquisitions
Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.
While we strive to protect your data, no online system is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal and regulatory requirements.
Your Rights
In accordance with the Zambia Data Protection Act, you have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your personal information
- Withdraw consent for marketing communications
Requests may be submitted to the contact details below.
Third Party Websites
Our website may contain links to external websites. Skywave is not responsible for the privacy practices or content of third-party websites.
Legal Compliance
Skywave Technologies Limited processes personal data in compliance with the Zambia Data Protection Act and applicable regulations.
Changes To This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Skywave Technologies Limited
Email: privacy@skywavetech.co.zm
Phone/WhatsApp: +260 765 651 728
Tel: +260 971 260 061
Effective Date: 01/01/2025